Once you receive the order at home, you have a period of 14 calendar days to manage the return or report an issue for free through your online account.
When you purchase a new furniture item, mattress, kitchen, rug or curtain, you pay an eco-participation, which is used to fund the recycling of your old items.
What is eco-participation?
Eco-participation is an additional fee added to the price of new bedding and furniture, paid by the consumer and transferred to Ecomaison.
Why?
It is used to fund the sorting, recycling, and repurposing of old mattresses and furniture.
How does it work?
Ecomaison implements collection and recycling solutions in partnership with local authorities, social economy organizations (such as the Network of Recycling Centers and Emmaus), and furniture professionals.
Since 2013, through this initiative, Ecomaison has already handled over 10 million tons of used furniture and bedding, preventing the landfill of waste equivalent to 1,000 Eiffel Towers. Previously, 55% of discarded furniture ended up in landfills. Ten years later, it's less than 3%. With 800,000 tons per year, Ecomaison is now the leading supplier of recycled wood in France.
Who is Ecomaison?
Ecomaison is a state-approved eco-organization that manages the sorting, collection, reuse, and recycling of household items and materials, from the foundations to the finishing touches. Its mission is to collect and repurpose household items and materials, giving them a second life by donating, repairing, recycling, or using them as an energy source.
Find a collection point on the website ecomaison.com.
